Empowering Healthcare Navigators
Patient Care Management is an interactive, practice-based program designed to equip healthcare professionals with the skills necessary to effectively coordinate patient care across diverse settings. This program emphasizes person-centered communication, interdisciplinary collaboration, and ethical decision-making to enhance patient outcomes.
Through five in-person sessions complemented by virtual coaching check-ins, participants will delve into strategies that promote efficient care transitions, patient engagement, and resource navigation. Each session is followed by a virtual community of practice, fostering reflection, peer support, and guidance from experienced coaches.
Whether you're new to care coordination or seeking to refine your skills, this program offers the tools to navigate the complexities of patient care with confidence and competence.
What You'll Learn:
- Communicate with patients and families using person-centered, culturally responsive approaches
- Coordinate care across health, behavioral health, and social service systems
- Navigate team dynamics and participate effectively in interdisciplinary care planning
- Apply ethical reasoning and maintain professional boundaries in patient interactions
- Document care clearly, accurately, and in compliance with confidentiality standards
What You'll Receive:
- Workbook and key learnings card deck
- Virtual coaching sessions between each in-person session
- A digital badge
- Free convenient parking
- Free continental breakfast and lunchÂ
Program Information:
- Five bi-weekly sessions